Your satisfaction means a lot to us. EuroCave products are made with a lot of care in our factory. However, you might need to reach our after sales service at some point. Please take the time to read our servicing advice page, and then submit the following information form, with as much details as possible, so our after sales service will be able to diagnose the problem, and schedule an intervention, or order a spare part.

For USA EuroCave servicing and repairs please contact Wine Enthusiast.

Request an engineer


First name: *

Last name: *

Is this a trade enquiry?:
No - Private
Yes - Trade






Please provide as much information as possible, this will enable us to find a solution to your issue as promptly as possible.

How to find the serial number  Required

By submitting this form, I consent to EuroCave collecting and storing my data, and agree to be contacted about my request if necessary.*

Fields marked with an * are mandatory.

The information requested on this form is only intended for EuroCave and its partners. The data is securely stored in a EuroCave database. It enables us to offer you customized services and information about our products and services. In this way, they are used for purposes of customer loyalty, management and statistical analysis. In accordance with the Data Protection Act, you have the right to access, modify, object to, rectify and delete data about yourself. To exercise this right, please fill this form, or send us an email, or write to EuroCave - 57 Chiltern Street, London, W1U 6ND.
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To know more about your rights, and the use of the collected data, please read our privacy policy.

or any technical assistance to access the catalogue, please click here.