EuroCave Request An Engineer Call from Around Wine

For USA EuroCave sales, please see www.wineenthusiast.com and for USA EuroCave servicing and repairs please contact custserv@wineenthusiast.net.

To enable us to diagnose a potential fault with your Eurocave product, please submit the following information having looked through the servicing advice page already.

Name *
Address *
Postcode *
Telephone Number *
Email address *
Does this relate to a fault previously reported?
Cabinet Serial Number How to find the serial number
Model
What temperature is the unit set at?
What temperature is the display reading?
On a 56/64 cabinet model do the red and green lights both come on when pressing and holding the TEST button on the control panel?
Is your unit excessively noisy?
Does your query relate to excess water/condensation?
Does your query relate to a % sign in the display on 83 cabinet model?
Does your query relate to a power supply issue?
Are your shelves sitting properly in the runners?
Has the bracing bar been removed?
If the above questions do not relate to your enquiry, please enter your message here.

To send your request and to help us reduce bogus enquiries, please type both words into the box below and then press SUBMIT.